Shipping policy

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Free Express Shipping  (FedEx 2Day).

All orders will be delivered within 2 business day.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 24 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@gallashairtools.com with your name and order number, and we will look into it for you.

Tracking via FedEx: https://www.fedex.com/apps/fedextrack/

 

*We use USPS to ship to P.O. boxes.

 

Refunds, returns, and exchanges

We offer a satisfaction guarantee, therefor if for whatever reason you are not satisfied with your purchase please reach out to us within the first 30 days and we will take the product back and provide you with a full refund. It's ok if you have used the product, we will still take it back.

read more -> return policy page .

In the event that your order arrives damaged in any way, please email us as soon as possible at info@gallashairtools.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at

info@gallashairtools.com